Telephone Services
- Commercial Service (includes SLC) – $28
- Virtual Business Service (includes SLC) – $11
- Additional Commercial Directory Listing – $6
- Directory Assistance – $0.95 per call
- Additional VoiceMail Box; Call Forward-Busy Line; Call Forward-No Answer; Caller ID Blocking (per line) – $1 each
- 3-Way Calling; 30-Number Speed Dial; Anonymous Call Reject; Auto Call Back (*66); Auto Redial (*69); Call Forward-All Calls; Do Not Disturb; Find Me/Follow Me; Long Distance Alert (where available); Remote Call Forwarding; Select Call Acceptance; Select Call Rejection; SimRing; SmartScreen; Voicemail; Wake Up Service; Warm Line – $3 each
- Call Waiting; Caller ID; Distinctive Ring (where available); Priority/Custom Ringing; Toll Restriction; Toll Restriction with PIN; Hunting – $4 each
- Caller ID + Call Waiting – $6
- Commercial Long Distance – $0.07 per minute
- Assigning DID Block of Numbers (20 numbers) – $20 (non-recurring)
- DID Block of Numbers (20 numbers) – $20 per month
- Customized Commercial Telephone Number – $50
Some services may require a deposit and installation/activation fee.
Installation / Activation / Support
- Device Configuration at SMU (customer-owned device) – $20 per visit
- Device Configuration at SMU (SMU-owned device) – $5 per visit
- Communication Service Calls (normal business hours) – $85 per hour + tax
- Communication Service Calls (after hours, 2-hour minimum)
- Activation Fee – $85 per hour + tax
- Move Fee – $85 per hour + tax
Some services may require a deposit and installation/activation fee.
Conference Calling
Existing SMU telephone customers will receive the same long distance rates as they receive for regular toll and 800 calls. Non-SMU telephone customers will be charged a $5 per conference fee in addition to long distance charges at 10¢ per minute for toll calls and 20¢ per minute for 800 calls.