Telephone

Whether you need local telephone service, or long distance service, we’ve got you covered. The calling features we have available are what you expect and more! Not only do we have the calling features you expect like call waiting, caller ID and voicemail, we can take it a step further and have your voicemails emailed to you. That means if you get your emails on your mobile device, you’ll also get those voicemails from your landline where ever you are, whenever you want!

We’ve also got international calling available to keep you in touch with the world!

---

For information on the Telecommunications Access Iowa Program and Application process, see this short video:

https://www.youtube.com/watch?v=xgfu8zDQOlA&feature=share

---

As of December 15, 2014, nothing is changing to the service SMU provides telephone customers. The only change is that the Iowa law used to require Spencer to file a tariff with the Iowa Utilities Board (IUB) that defined Spencer's rules and regulations for providing local service. The law has been changed to say that Spencer does not need to file a tariff with the IUB any more. SMU now is required to provide a summary (The Standard Agreement) of their rules and regulations to customers. Here are copies fo the detailed information:

Spencer Municipal Utilities Customer Notice

Spencer Municipal Utilities Standard Agreement


Spencer Municipal Utilities Services Catalog
Visa   MasterCard   Discover
If you, a SMU customer, feel that you have processed a payment in error, please contact our customer service at 712-580-5800 or email us to request a refund.