| 1.
Tell Us About Yourself |
Select One
I
am currently a customer of SMU Cable TV.
I am NOT
currently a customer of SMU Cable TV.
|
|
If
you ARE NOT an SMU Cable TV customer, can you please share
with us the reasons you aren't? |
(check
all that apply)
Price
Channels
(list)
Other
Reason (list)
|
|
If
you are an SMU Cable TV customer, what is your OVERALL
level of satisfaction with our cable TV services?
(1
being lowest, 5 being highest)
|
What
is your overall level of satisfaction with ALL of SMU's
communications services?
(TV, telephone, internet)
(1
being lowest, 5 being highest) |
|
Gender:
Male
Female
|
Age:
under
18
18-35
36-54
55+
|
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2. New Channels and Services |
|
Since
the last channel survey conducted in 2003, SMU has added
many of your favorites. Once again, we'd like to see
what new channels you are interested in.
Below
is a list of available channels that SMU Cable TV currently
does not offer. Please
select five (5) channels that you would most like to see added
to the SMU Cable TV Channel lineup.
|
|
|
Would
you be interested in purchasing ESPN Pay-Per-View services,
including Game Plan (for college football) and Full Court
(for college football)?
|
Select One
YES
NO
Don't
Know |
Would you be interested in purchasing NASCAR in Car,
which allows you to view NASCAR races on seven different
channels from the perspective of different drivers?
|
Select One
YES
NO
Don't
Know |
| 3. Making
Room for New Channels |
| Currently
SMU does not have room to add more channels in Basic
and Expanded Basic cable. (Channels 2-78) To make room
for new channels in the future, we would have to get
rid of channels that we already have. We would like your
help in determining the best way to do this.
|
|
4. TV
Stations |
|
SMU currently
carries 10 TV stations. At the end of this year,
permission to carry all of these stations will expire.
SMU is in the process of negotiating with these TV stations
for permission to continue carrying them. Because some
TV stations may want to charge us to carry them, we want to
know what you think before we continue moving forward.
Below is a
list of TV stations that SMU carries. For each
station, please indicate HOW IMPORTANT IT IS that SMU
continue to carry this station.
|
|
4
KTIV-Sioux City (NBC) |
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5
KPTH-Sioux City (Fox) |
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6
KMEG-Sioux City (CBS) |
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7
KTIN-Fort Dodge (Iowa Public TV) |
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8
KXWB-Sioux City (WB) |
|
|
9
KCAU-Sioux City (ABC) |
|
|
10
KSFY-Sioux Falls (ABC) |
|
|
11
KELO-Sioux Falls (CBS) |
|
|
12
KEYC-Mankato (CBS) |
|
|
13
WOI-Ames (ABC) |
|
|
How important is it that SMU keep the exact same TV stations it has now? |
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How important is it that SMU add a second NBC and a second FOX station? |
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If
you have any additional comments about SMU Cable TV, or any
of SMU's products and services, please write them in the
text box below:
|
I would like
someone at SMU to contact me to receive more information
about your products and/or services |
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