Current Openings

Customer Service Billing Associate

Spencer Municipal Utilities has an opening for a full-time Customer Service Billing Associate.  The ideal applicant would be a self-motivated individual with excellent communication skills responsible for interacting with current customers and prospective customers either by telephone, electronically or face to face.  This position has a primary focus on customer billing and payment processing, utilizing multiple systems and applications to research, analyze and respond to all customer inquiries.  Responsible for assuming ownership and responding to customers (internal/external) billing correspondence, complaints and inquiries in an efficient, accurate and professional manner to acheieve an optimal outcome.  

Qualified candidates must be 18 years of age with a vaild drivers license or the ability to obtain one.  Must have a high school diploma or GED; one (1) to three (3) years of customer service experience preferred; or equivalent combination of education and experience.  To perform this job successfully a qualified individual should have computer knowledge and the ability to work with Microsoft office system products (e.g. Word, Excel, Outlook) or the ability to learn.

To apply candidates must complete an SMU application.  Applications can be found on our website at www.smunet.net (click on the careers tab) or applicants may complete an online appliction utilizing SMU's computer located in our lobby during regular business hours at 520 2nd Avenue East, Suite 1, Spencer, IA.

Spencer Municipal Utilities is an equal opportunity employer, offers a competitive compensation package and comprehensive benefits package.  Post-offer drug test is required.  Accepting applications through July 29th 2016

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